Cancellation & Refund Policy
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- Cancellation & Refund Policy
At Sovi Studios, we strive to provide the best service to our guests. Please review our Refunds and Cancellation Policy carefully:
1)- No Show:
In the event of a no-show, no refund will be issued.
2)- 0-5 Days Prior to Arrival:
Non-refundable.
3)- Days Prior to Arrival (Booking Date to 6 Days Prior):
30% retention will be applied.
4)-Cancellation Within 7 Days of Arrival:
No refund will be provided.
5)-Cancellation More Than 7 Days Prior to Arrival:
A full refund will be issued, minus a 5% charge for payment gateway fees.
6)- Super Peak Dates (22nd December to 5th January):
Bookings during these dates are non-refundable.
Refund Process
- All approved refunds will be processed within 5-7 working days.
- The amount will be credited back to your bank account within this timeframe.
- For all payment gateway advance payments received by us, 2.5% charges will be deducted even for full refund cases.
For any questions regarding our Privacy Policy, please reach out to us at:
+91 77093 74603 | +91 77688 27860 or sovistudiosgoa@gmail.com