Terms & Conditions
- Home
- »
- Terms and Conditions
Welcome to Sovi Studios. We kindly request all our guests to adhere to the following terms and conditions during their stay:
1. Property Rules
– Outside Food is allowed.
– ID proofs are mandatory for all guests at the time of check-in.
2. Booking & Payment
– 100% advance payment is required at the time of booking.
– Any pending payment must be cleared in full upon arrival.
3. Occupancy & Charges
- Standard occupancy for each room is 2 people.
- An additional person (if room size permits) can be accommodated for an extra charge of ₹1000+ taxes per day (stay only).
- Children up to 5 years can stay free of charge, sharing the same bed/room.
- Extra child 6-11 years charged at ₹1000+ taxes.
- For Peak Periods Pricing Varies
4. Pets & Visitors
We understand that pets are part of the family, and we strive to make their stay as comfortable as possible. Please review our pet policy to ensure a pleasant experience for all our guests:
- Pet-Friendly Rooms: Pets are welcome in designated pet-friendly rooms only. Please notify us in advance if you’re bringing a pet.
- Pet Fee: A non-refundable pet fee of 500 per night applies per pet. This covers additional cleaning to maintain high standards for all guests.
- Pet Supervision: Pets must not be left unattended in rooms. We will not allow pets outside in the balcony, they have to be in the room with the parent.
- Leash and Control: For the comfort of all guests, pets must be on a leash or in a carrier while in public areas of the hotel.
- Pet Amenities: We are happy to provide for pet food at a charge- (boiled chicken and rice or Boiled Eggs and rice)
- Restricted Areas: Pets are not allowed in the pool.
- Clean-Up: Please clean up after your pet around the property. Waste bags are available at the front desk.
- Noise and Disturbance: To ensure a relaxing stay for all, please keep noise to a minimum. Excessive barking or disturbances may result in additional fees.
- For any questions about our pet policy, feel free to reach out to us at 7768827860. We hope you and your furry friend enjoy your stay at Sovi Studios
5. Facilities & Timings
– Room Service and Front Desk: Available from 08:00 AM to 10:00 PM.
– Housekeeping: Available for a limited duration.
– Late check-out or early check-in is subject to availability and is chargeable.
6. Shortened Stays
– If you decide to shorten your stay, no refund will be provided for unused nights.
7. Promotions & Packages
– Promotional or sale rates are non-refundable. Certain offers may also restrict changes to the booking. Please review the restrictions before confirming.
– Meals included in packages will be served in the restaurant, either as a fixed menu or buffet.
8. Parking
– Limited parking is available on a first-come, first-served basis.
– The hotel is not responsible for any damage or disappearance of vehicles in the parking area.
9. Prohibited Activities
– Smoking, alcohol, gambling, hookah, prostitution, drugs, and other unlawful activities are strictly prohibited on the premises.
10. Damage & Conduct
– Guests are responsible for any damage to hotel property, including furniture, articles, or amenities. Charges for such damages will be determined by management and must be settled immediately.
– Guests are expected to conduct themselves in a respectable and decent manner without causing any disturbance or nuisance to others.
11. Management Rights
– The management reserves the right to request any guest to vacate the premises without prior notice or explanation. In case of non-compliance, the management may remove the guest’s belongings from the room.
12. Force Majeure
– No refunds or credits will be provided for cancellations or disruptions caused by bad weather, natural calamities, political unrest, or other events beyond our control.
13. Additional Notes
– Drivers and domestic help are not provided with dedicated sleeping areas and must sleep in their vehicles. They are also not permitted to access guest rooms or facilities.
– Management reserves the right to amend policies without prior notice.
– In case of disputes, the decision of the management will be final and binding.
For any queries or assistance, please contact us at:
📞 +91 77093 74603 | +91 77688 27860
📧 sovistudiosgoa@gmail.com